Responsible Gaming at bCasino

bCasino is a licensed game provider operating under the regulations of the prominent Malta Gaming Authority. As a result, the operator offers a safe experience to New Zealanders. bCasino invests in educating everyone on the risk of addiction and provides various tools and measures to enhance responsible gameplay.

Self-Assessment

Answer the questions below in a few minutes to know how close you are to getting addicted. This is particularly crucial if you feel you are losing control over your gameplay.

Have you ever missed work or stayed away from school because of losses or to focus on playing?
Have you ever neglected what you do regularly?
Has it ever made you careless of your welfare or your family’s well-being?
Has it ever affected your reputation or social life?
Have you ever borrowed money or sold anything to deposit money?
Has it ever crossed your mind to do something illegal to get money to use for deposits?
Has it ever crossed your mind to wait until you make profits to get money to solve financial problems, such as debts?
Have you ever tried to cover up how much money or time you have spent trying to make some profit?
Have you ever chased losses?
After making profits, did you have a strong urge to return and make more?

How many “Yes” do you have out of 10? The more the “Yes”, the higher your risks of getting addicted. So, leverage the tools below to control your gaming and if necessary, you may also contact professionals for additional assistance and support.

Responsible Gaming Tools

In compliance with the regulatory body, bCasino New Zealand provides several responsible gaming tools and measures on the platform. These ensure you have control of your experience without sacrificing your finances and safety for the thrill and fun the games offer. Below are the tools you can use to enhance safe gameplay.

Set Limits

bCasino offers diverse limits to give you control of how much you want to spend within a period of time. This helps you in exploring the collections without affecting your day-to-day activities. You can set the daily, weekly or monthly limits depending on your preference and budget. They can also be increased, reduced, or removed to fit your new budget or plan.

However, reducing any of the limits to make it stricter takes immediate effect on the account. On the other hand, making the limit less strict requires a 24-hour cooling-off period before taking effect.

Reality Check

Before each session, you need to have a definite timeframe you want to spend online. This will ensure you have enough time to focus on other productive activities, such as work and school. To assist you with this, bCasino offers a Reality Check feature that may help you track the time spent on a session by popping up as a reminder at intervals.

Time Out

bCasino uses this feature to enable you to take breaks and refresh your mind by engaging in other productive activities. Once the feature is enabled, your account will be temporarily suspended for the exact duration you included in the request. During the Time Out period, you will be locked out of bCasino until the countdown is completed, and you can only withdraw funds by contacting the Customer Support. After the Time Out elapse, you get instant access to the platform features without going through any process.

You may also contact bCasino Customer Support to request for early removal of the Time Out before its expiration date. This typically requires you to wait for a 7 day cooling-off period to get your account reactivated. However, if the original expiry date comes before the cooling period is over, the account will get reactivated on the original expiry date.

Self-Exclusion

The Self-Exclusion feature enables you to stay off the platform for a longer period compared to the Time Out. You may exclude yourself for up to 1 year, 5 years, or even opt for a permanent exclusion. During this period, you will be completely cut off from all access to the platform. You will also stop getting promotional marketing campaigns within 48 hours of activating the self-exclusion feature. With this, the operator ensures you are not enticed to return before fully recovering.

As soon as the duration you set elapsed, you can log in to the account immediately and start exploring responsibly. No waiting, delay, or additional process for reactivation. You can also contact the support to reactivate the account before the Self-Exclusion period is over. However, you will need to wait for a 7 day cooling-off period after placing the reactivation request to gain access back to the account.

Important

The various tools bCasino offers are specifically to assist you in managing your activities. You need to be disciplined and stick to the limits and breaks when using these tools to ensure you get the best out of them. You also need to keep the following in mind:

Each limit or exclusion is restricted to the site you enable it and if you want to exclude yourself on multiple bCasino sites, you have to set the limits or exclude yourself from each of them. Also, you need to always be specific with the site you want to apply the exclusion or limit to when placing the request.
Avoid creating multiple accounts to bypass the self-exclusion or limits. A user is only allowed to own an account per site and failure to comply with this may result in temporary suspension of all linked accounts and even permanent termination. Hence, it’s advisable to contact Customer Support if you need to remove a limit or exclusion for an account.
The professionals in the Customer Support team work round the clock to ensure swift response to each request made. However, you need to note that every limit or self-exclusion requested isn’t officially active until the team specifically confirms it.

Additional Steps

bCasino operator recommends taking the steps below in addition to using the tools provided by the operator.

Seek help from trustworthy professionals if you find it challenging to take control. Some of the recommended teams include Gamblers Anonymous and Gambling Therapy.
Install third-party services, such as Netnanny, Gamblock or GamBan to monitor or restrict you from accessing the gaming sites.
To prevent any form of temptation from other platforms that you use, you can request self-exclusion from every one of them.
You should make sure to opt out of any gambling-related updates by unsubscribing from the website’s email, forums or newsletters.

Underage Gambling

bCasino strictly prohibits anyone under 18 years from registering an account on the various sites. As a result, the operator requires everyone to complete the identity verification for a proof of age to ensure only New Zealanders of legal age are on the platform. Inability to verify your age through a government-recognized identity method may lead to account suspension until the required verification.

However, while the operator implements various measures to ensure minors are not allowed on the sites, the parents and guardians also have a role to play. These include the following.

You should always bear in mind that devices like mobile phones, tablets or computers with access to the internet given to children come with the risk of them accessing diverse sites.
Install filtering tools on the devices used by children.
Make sure that children are not left beside computers or smartphones where they can easily access illegal sites without proper monitoring.
Don’t leave your account on automatic sign-in without requesting a password or authentication.
Protect your login details from the kids.
Ensure you log out after each session and do not use the “Save Password” prompt anytime when logging in.
Keep your banking information/details , such as credit and debit cards safely away from minors.

Assess yourself regularly to ensure you detect if you are at high risk of addiction early. Then leverage the tools the operator provided to minimize and contain the risks. Stay in control and enjoy a safer experience with bCasino in New Zealand.